Gambling should always be fun — a form of entertainment, not a way to make money or escape problems. Crickex VIP gives every player the tools, information, and support they need to stay in control and keep gaming enjoyable.
Crickex VIP takes responsible gaming seriously. These are the core principles that shape how we protect our players every single day.
Every player must be 18 or older to register and play on Crickex VIP. We verify age during registration and before processing any withdrawal. No exceptions.
Set your own deposit, loss, and session time limits directly from your account settings. Limits take effect immediately and can only be reduced — never increased — without a cooling-off period.
Need some time away? Activate a short break of 24 hours, 7 days, or 30 days from your account settings. During a break, you cannot log in, deposit, or place bets.
If you feel your gambling is becoming a problem, you can self-exclude for 30 days, 90 days, 6 months, 1 year, or permanently. Self-exclusion is irreversible during the active period.
Crickex VIP monitors player activity for signs of problem gambling. If our team identifies concerning patterns, we may reach out proactively to offer support and information.
Our support team is available 24/7 to discuss responsible gaming concerns. We treat all conversations with complete confidentiality and without judgement.
Responsible gaming means approaching gambling as a form of entertainment — something you do for fun, with money you can afford to spend, and within time limits that do not interfere with your daily life, relationships, or finances. At Crickex VIP, we believe that responsible gaming is not just a policy requirement — it is a genuine commitment to the wellbeing of every player on our platform.
For most players, gambling on Crickex VIP is exactly what it should be: an enjoyable way to follow cricket, try your luck on slots, or test your skills at the live casino table. But we also know that for some people, gambling can become a problem. That is why Crickex VIP provides a full suite of responsible gaming tools, and why we take every concern seriously.
The golden rule of responsible gaming is simple: only gamble with money you can afford to lose. Never chase losses, never borrow money to gamble, and never let gambling take priority over your family, work, or health. If you ever feel that gambling is no longer fun, that is the moment to step back and use the tools available to you.
Crickex VIP's responsible gaming tools are completely free to use and available to all registered players at any time. You do not need to explain yourself or justify your decision to use them.
Problem gambling can develop gradually. Many players do not realise there is an issue until it has already affected their finances or relationships. The following warning signs may indicate that gambling is becoming a problem. If you recognise any of these in yourself, we encourage you to use our responsible gaming tools or contact our support team.
You find yourself gambling with money that was meant for rent, food, bills, or other essential expenses.
You chase losses — placing more bets to try to win back money you have already lost.
You feel restless, irritable, or anxious when you are not gambling or when you try to cut down.
You hide your gambling activity from family members or lie about how much time or money you spend on it.
You have borrowed money from friends, family, or financial services to fund your gambling.
Gambling is affecting your sleep, work performance, or personal relationships in a negative way.
You feel that you need to gamble with larger and larger amounts to get the same level of excitement.
You have tried to stop or cut down on gambling before but found it difficult or impossible to do so.
Recognising a problem is the first and most important step. If any of the above apply to you, please use our self-exclusion or limit tools, or contact our support team right away. Help is available and there is no shame in asking for it.
Crickex VIP provides a comprehensive set of responsible gaming tools that every registered player can access for free at any time. These tools are designed to give you full control over your gambling activity so that it always stays within boundaries that work for you.
Set a maximum amount you can deposit per day, week, or month. Once the limit is reached, no further deposits are accepted until the period resets.
Cap the total amount you can lose in a given period. When your loss limit is reached, you cannot place further bets until the period ends.
Set a maximum session duration. When your time is up, you will be automatically logged out and reminded to take a break.
Take a short break of 24 hours, 7 days, or 30 days. Your account is suspended for the duration and reactivates automatically when the period ends.
Exclude yourself from Crickex VIP for a minimum of 30 days up to permanently. Cannot be reversed during the active exclusion period.
Review your full betting history, deposit and withdrawal records, and session logs at any time from your account dashboard.
All limits take effect immediately when you set them. Reducing a limit is instant. Increasing a limit requires a mandatory 24-hour cooling-off period before the change takes effect.
Setting responsible gaming limits on Crickex VIP takes less than two minutes. Follow these steps to put the right boundaries in place for your account.
Visit crickex-vip.org/login and sign in with your registered email address and password.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section within your account settings. All available tools are listed here in one place.
Select the type of limit you want to set — deposit, loss, or session time — and choose the period (daily, weekly, or monthly).
Enter the amount or time duration you want to set as your limit. Review the details carefully before confirming.
Click "Confirm" to activate your limit. It takes effect immediately. You will receive a confirmation notification to your registered email address.
If you have any difficulty setting limits through your account, contact our support team via live chat and they will assist you directly. You can also request that our team set limits on your behalf.
Self-exclusion is the strongest responsible gaming tool available on Crickex VIP. When you self-exclude, your account is fully suspended for the duration you choose. You will not be able to log in, deposit, or place any bets during the exclusion period.
Self-exclusion options available on Crickex VIP include:
Once a self-exclusion is activated, it cannot be reversed or shortened during the active period. This is intentional — the purpose of self-exclusion is to give you a genuine, enforced break from gambling. When a time-limited exclusion expires, you will need to actively request reactivation of your account, giving you one final opportunity to reconsider before returning to play.
During a self-exclusion period, Crickex VIP will also suppress all marketing communications to your registered email and mobile number. We will not send you promotional offers, bonus notifications, or any other gambling-related content while your exclusion is active.
If you choose permanent self-exclusion, your account will be closed and cannot be reopened under any circumstances. Any remaining balance will be returned to you via your registered payment method after identity verification.
Crickex VIP is strictly an adult platform. No person under the age of 18 is permitted to register, deposit, or play on our platform under any circumstances. We take our responsibility to prevent underage gambling extremely seriously.
We verify the age of every player during the registration process and again before processing the first withdrawal. If we have any reason to suspect that a player may be under 18, we will suspend the account immediately pending full identity verification.
If you share a device with younger family members, we strongly recommend taking the following steps to prevent accidental access to Crickex VIP:
If you believe a minor has accessed or registered on Crickex VIP, contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
Responsible gaming is not just about the tools we offer — it is about how we operate the platform as a whole. Crickex VIP is committed to the following standards in everything we do.
Crickex VIP reviews its responsible gaming policies and tools regularly to ensure they remain effective and aligned with best practice. Player feedback is always welcome and helps us improve.
If you are concerned about your own gambling or the gambling of someone close to you, help is available. You do not need to be in crisis to reach out — talking to someone early is always better than waiting until things get worse.
Crickex VIP's support team is available 24 hours a day, 7 days a week via live chat and email. All responsible gaming conversations are handled with complete confidentiality. Our team will never judge you for raising a concern — we are here to help.
Remember: using responsible gaming tools or asking for help does not mean you have a serious problem. It means you are taking a sensible, mature approach to gambling — and that is something Crickex VIP fully supports and respects.
You are always in control at Crickex VIP. Our tools, our team, and our policies exist for one reason: to make sure gambling stays fun, safe, and within your means. Play smart, play responsibly.
Join Crickex VIP today and set up your responsible gaming limits from day one. Cricket betting, live casino, and top slots — all in Bangladeshi Taka, all with your safety built in.
18+ only. Gambling involves financial risk. Please play responsibly. If gambling stops being fun, use our tools or contact support.